Like humans, computers have feelings too. Sometimes they decide to eat your disk and keep it, shut down for no reason, lock their keyboards or not boot up. In this day in age, just like people, we shouldn't just turn them away and send them into repair. Just how you wouldn't go straight to the doctor on the onset of a runny nose, you shouldn't panic and ship your computer out when it is experiencing problems. Yes, this analogy is going a little far, but it does make sense. When you have computer problems, try to troubleshoot yourself. For the most part (unless hardware is physically broken and needs to be replaced), your computer problems are not unique, and other people have experienced and solved them before. You shouldn't waste your money on computer repair services when you can most likely fix it yourself! Here are some tips to good troubleshooting.
-Google is your friend!
I've solved everyone of my computer problems myself. No, it is not because I am a computer whiz; it is because I know what to use to solve my problems. Google has really changed solving problems for all of us. Just type in your issue, such as "disk stuck in iMac" and you will get many, many responses. When you find a possible solution, make sure to check other user's comments. If there aren't any confirmed answers, move on. Don't waste your time with solutions that aren't confirmed fixes. Also, when sifting through results, big name sites may have the best solutions (not always, but usually the answer is there). If you have an Mac problem, check the Apple Support result in your Google search first. If it is a Dell, check Dell support, etc, etc. For the most part, Google will have the answer to your computer issues.
-Use others around you
If you have a friend or family member that is tech savvy and is good with computers, ask for their help. They probably won't charge you (although paying them for a job well done is very acceptable) and might be able to solve the problem while you can go about your life. Let them work with your computer and see if they can figure out your problems. This is a great alternative to sending it in for service. What's better than the service coming to you in the form of a good friend or family member?
-Don't Give Up and Don't Get Frustrated
I can't stress this enough. When you are troubleshooting yourself, you may become overwhelmed/frustrated and want to throw in the towel; DON'T! Yes, computer troubleshooting may be a daunting task, but being able to solve your own problems will only prevent them in the future! By doing it yourself, you will learn from your problems, learn more about your computer, and take pride in the fact that your fixed it yourself. If you keep researching and trying different things, you will find a fix. When you do, you can proudly say that you fixed it yourself. Don't give up!
If you have patience and do good research, your computer will be patched of any issues in no time. Use your head, try out different things, utilize Google as a research tool, ask for help from others and most of all, don't give up! Everyone has the ability to troubleshoot their computers, and so do you. Good luck and good troubleshooting!
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